Privacy Policy

1. Introduction

Simply Online ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

• Account information (name, email)
• Content you create or upload using our services
• Communications with us (support requests, feedback)

Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (device type, operating system)
• Usage data (features used, actions taken)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Personalize and improve user experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information:

• With your consent
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights and prevent fraud
• In connection with a business transfer (merger, acquisition, etc.)

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Restricted access to personal information
• Secure data centers and infrastructure

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data
• Opt-out of marketing communications
• Object to processing of your information
• Withdraw consent (where processing is based on consent)

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will delete your information upon request, except where we are required to retain it for legal compliance or legitimate business purposes.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

12. GDPR Compliance

If you are in the European Economic Area (EEA), you have certain data protection rights under GDPR. We are committed to complying with GDPR requirements and protecting your rights.

13. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). Contact us to exercise these rights.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

15. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@simplyonline.ai